Galaxy S10 Android 10 beta users can't use Smart Switch to go back to Pie

Terminal updated: October 15th, 2019 at 19:13 UTC+01:00

Update: The customer representative who initially warned users nigh Smart Switch not working for downgrading to Android Pie has now revealed that is no longer the example. Smart Switch can now exist used for going dorsum from the Android 10 beta to Android Pie without voiding the device's warranty.

Original story follows

A customer representative has revealed in the Samsung online customs in Germany that Smart Switch cannot currently help Galaxy S10 users running the Android x beta revert back to Android Pie without voiding the phone's warranty. Smart Switch will reportedly exist updated in the next week or so to allow users to become dorsum to Android Pie without problems, but for now, you're stuck on Android 10 if you have participated in the beta program and have installed the beta update that Samsung released earlier this week.

For those unaware, Samsung phones come up with a hardware fuse that is tripped anytime the device detects that unofficial software has been installed, and that instantly voids the device'due south warranty. This was a precaution the Korean behemothic implemented on its phones a few years ago when information technology started taking device security seriously to make inroads into the enterprise globe and enable features like Secure folderand was mostly supposed to stop users from installing custom ROMs.

And, right now, the hardware fuse volition also be tripped if Smart Switch is used to revert from Android 10 to Android Pie. Information technology's not clear why Samsung isn't communicating this issue via the notices section of the Samsung Members app where it would be more visible. Only, if you were thinking of going back to Android Pie using Smart Switch, you should refrain from doing so and expect for farther information.

How do I check if my warranty is void?

If you lot accept already downgraded to Pie using Smart Switch and desire to know if your device'due south warranty fuse has been tripped, yous tin can download our SamMobile Device Info app from the Play Shop and check what information technology says in front of theKNOX warranty flakefield in the Full general section (see screenshot below). Your warranty is fine if it says 0x0, merely if it's 0x1, and then your warranty has been void.

Unfortunately, there's no style to reset warranty if the fuse has been tripped. So, if Smart Switch currentlyismessing up the warranty for Galaxy S10 beta owners trying to get back to Android Pie, nosotros hope the visitor comes out with a clearer opinion on the issue instead of making a postal service about information technology in its forums that not everyone may come across.

SamsungGalaxy S10e

BuyFull SpecsReview

SamsungGalaxy S10

BuyFull SpecsHands-On

SamsungGalaxy S10+

• The best Galaxy S10+ Cases
BuyFull SpecsReview

Source: https://www.sammobile.com/news/galaxy-s10-beta-users-cannot-use-smart-switch-to-go-back-to-android-pie

Posted by: johnsonshaterecer.blogspot.com

Share this post